![]() ![]() If it isn't set correctly, follow our guide on how to change the date and time on Windows 11.Excel for Microsoft 365 Word for Microsoft 365 Outlook for Microsoft 365 PowerPoint for Microsoft 365 OneNote for Microsoft 365 Excel for Microsoft 365 for Mac Word for Microsoft 365 for Mac Outlook for Microsoft 365 for Mac PowerPoint for Microsoft 365 for Mac OneNote for Microsoft 365 for Mac Excel for the web OneNote for the web Excel 2021 Word 2021 Outlook 2021 PowerPoint 2021 Office 2021 OneNote 2021 Excel 2021 for Mac Word 2021 for Mac Outlook 2021 for Mac PowerPoint 2021 for Mac OneNote 2021 for Mac Office 2021 for Mac Excel 2019 Word 2019 Outlook 2019 PowerPoint 2019 Office 2019 Excel 2019 for Mac Word 2019 for Mac Outlook 2019 for Mac PowerPoint 2019 for Mac OneNote 2019 for Mac Office 2019 for Mac Excel 2016 Word 2016 Outlook 2016 PowerPoint 2016 OneNote 2016 Office 2016 Excel 2016 for Mac Word 2016 for Mac Outlook 2016 for Mac PowerPoint 2016 for Mac OneNote 2016 for Mac Office 2016 for Mac PowerPoint for Mac Microsoft 365 for home Office for business Office 365 Small Business Microsoft 365 admin Office 365 operated by 21Vianet Office 365 operated by 21Vianet - Small Business Admin Office 365 operated by 21Vianet - Admin Outlook for Mac 2011 Office app for iOS Outlook Web App Skype for Business for iPad More. Look at your screen's lower-right end and check the set date. If your subscription is going to expire in a specific month of the year, which is yet to come, but the date you set on your device goes past the day when the subscription will actually expire, you may encounter this error. The "Product Activation Failed" error can also be caused by an incorrectly set date on your device. Then, sign in again using the account that has an active subscription. Image shows the option to restore previous purchase. If you see a different account there, click on Sign out. Click Restore previous purchase at the bottom of the Get started with Microsoft 365 window. ![]() Under User Information, you can find the account information.You can then activate them with a different Office account or change to a different license mode. This removal will reset the applications to a clean state. Navigate to the File tab and select Account on the left sidebar. To complete these tasks, you need to clear prior activations of Microsoft 365 apps for enterprise to remove their related licenses and cached Office account information.Open the Office application where you are experiencing the error.To ensure that's not the case, follow the below steps: Office 365 (subscription plan paid yearly or monthly) provides an opportunity of installation on more devices (including iPad) with updates, security and cloud storage. If you share your computer with others, they might have logged in to their accounts that do not have active subscriptions. When we are talking about purchasing Office, Microsoft offers two possibilities: Office 2019 (one-time purchase) which can be installed on one PC or Mac. You must use the same Microsoft account you used to buy the subscription to access all features of the Office apps. Ensure You Are Logged Into the Correct Account However, if you have not received any email and the subscription is still active, you might be logged in to Microsoft apps with a different account.ĥ. If the subscription has expired, you will have to renew it to fix the error. If you find an email regarding subscription expiration, log in to your Microsoft 365 account to confirm. Ensure Your Subscription Hasn't ExpiredĬheck the email account you used to purchase the subscription to see if you have recently received an email from Microsoft. However, if you are already subscribed to Microsoft 365 and Windows is registered, ensure it hasn't expired. So, if you're using a pirated copy of Windows, consider buying a license. If Microsoft detects that you are using a copy of Windows that is not legitimate, it may block your access to certain apps and features.Ĭonsequently, your legitimate Office subscription may not work on illegally activated Windows. Just as you should avoid activating Office apps through unauthorized means, you shouldn't use unauthorized gateways to activate Windows. If you have an existing Office 365 account and don't need to purchase it through the iPad app, tap 'Buy Office 365 Home' and then scroll to the bottom of the next menu, to where it says 'I. ![]()
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